About Us: Our Core Values
Your home will receive the highest level of care from our fully licensed, bonded, and insured teams. We offer customizable services to meet your specific needs, whether you desire cleaning for just a few rooms on a budget or are looking for a more comprehensive cleaning experience. In addition to providing the right package for you, we are committed to sending only our trained cleaning professionals, who are passionate about their work and workplace, to your home. Two Maids fosters a culture of compassion, interconnectedness, and grit, creating a welcoming environment akin to home. We not only prioritize care within our internal staff, but also extend our support to communities through partnerships with Cleaning For A Reason, The Finley Project, and Alliance For Hope.
FAQS
Do you offer different cleaning packages and costs?
Yes, Two Maids provides a variety of cleaning packages tailored to meet different needs, including one-time and recurring cleaning services.
What if I'm not happy with my cleaning?
Customer satisfaction is a priority. If you're unsatisfied with a cleaning, notify Two Maids within 48 hours, and they will promptly schedule a free re-clean to address your concerns.
Do I need to provide cleaning supplies?
No, Two Maids supplies all necessary professional-grade cleaning products and equipment. If you prefer the use of your own products, inform the office and leave them on the kitchen counter; however, no discount is offered for using customer-provided supplies.
Can my pet stay home during the cleaning?
Yes, pets can remain at home during the cleaning. It's recommended to secure them in a safe area to ensure their safety and comfort, as well as that of the cleaning team.
What if I need to reschedule or cancel an appointment?
Life happens. If you need to reschedule or cancel, notify Two Maids at least two business days in advance. Last-minute cancellations may incur a fee, as per local policies.
